Terms of Service — Delivery Zone
Version: 1.0 Last updated: 2026-05-13 Effective date: 2026-05-13
1. Who We Are and What This Service Does
Delivery Zone ("Gn-projects", "we", "us", "the service") is a SaaS platform that helps Finnish delivery businesses configure and query delivery area rules via a web dashboard and REST API. The service checks whether a destination postcode falls within a configured delivery zone, and may calculate an indicative delivery price based on rules you define.
Important limitation: Results depend entirely on the delivery zone rules you configure and on the postcode reference data available. A positive result ("can deliver") does _not_ guarantee that a physical delivery will be completed. A negative result may reflect your current rule configuration, not a permanent impossibility. Always verify critical cases manually and communicate your actual delivery capabilities to your customers.
2. Acceptance of Terms
By creating an account or using the API, you confirm that you have read, understood, and agreed to these Terms. If you are accepting on behalf of an organisation, you confirm you have authority to bind that organisation.
We record your acceptance of these Terms at registration, including the version number, timestamp, and IP address.
We may update these Terms from time to time. We will notify you of material changes by email or in-app notice at least 14 days before the change takes effect. Continued use after the effective date of a revision constitutes acceptance of the revised Terms.
3. Accounts and Organisations
You are responsible for:
- Keeping your login credentials and API keys confidential.
- All activity that occurs under your account or organisation.
- Notifying us promptly at [email protected] if you believe your credentials or keys have
been compromised.
- Ensuring that any team members you add to your organisation comply with these Terms.
- Providing accurate account information, including a valid email address.
You must verify your email address before your account becomes active. We reserve the right to suspend accounts that have not been verified within a reasonable period.
4. API Keys
API keys authenticate requests to the public delivery check API. Each key is scoped to your organisation. You must not expose secret API key values in public-facing frontend code, public repositories, mobile application binaries, or any location accessible to unauthorised parties. You are solely responsible for any requests made with your keys.
API key secrets are shown once at creation and cannot be recovered. If a key is compromised, revoke it immediately via the dashboard and generate a replacement.
We log API requests (postcode queried, timestamp, response status, organisation ID, API key prefix) for billing, auditing, and abuse prevention purposes. We do not log end-consumer personal data beyond what is technically necessary.
5. Acceptable Use
You may use the service only for lawful purposes. Permitted use is limited to submitting individual validation requests required for your normal business operations, such as checking whether a specific customer order, address, postcode, or delivery destination is serviceable.
You may not:
- Store, persist, copy, cache, scrape, harvest, bulk download, export, or otherwise retain
Delivery Zone API responses for the purpose of creating, enriching, replacing, or reconstructing any postcode database, delivery-zone database, geographic dataset, distance table, address dataset, or similar derived dataset.
- Save Delivery Zone API results into your own database or systems except for strictly limited
operational logging necessary for debugging, fraud prevention, billing verification, security monitoring, or legal compliance. Such logs must be minimised, access-controlled, and must not be used to recreate the underlying dataset.
- Resell, sublicense, publish, disclose, share, redistribute, make available, or provide
third-party access to Delivery Zone API responses, datasets, derived datasets, or validation outputs, whether directly or indirectly.
- Use automated scripts, bots, batch jobs, systematic queries, enumeration techniques, or other
methods to extract, map, infer, or reconstruct the coverage, postcode, distance, or delivery-zone data behind the Service.
- Use the Service or API responses to develop, train, improve, benchmark, or operate a
competing product, data product, postcode validation service, delivery-zone validation service, logistics dataset, or similar commercial service.
- Attempt to scrape, extract, or redistribute raw postcode datasets from the service.
- Use the service to facilitate illegal activities or to circumvent applicable Finnish or EU law.
- Attempt to reverse-engineer, disable, or interfere with the platform's security mechanisms.
- Share your account credentials or API secret keys with third parties who have not agreed to
these Terms.
- Send excessive automated requests designed to degrade service performance for other customers.
- Misrepresent postcode check results to your end customers in a way that creates misleading
expectations about delivery availability.
Delivery Zone may suspend, throttle, block, or terminate access if it reasonably suspects misuse, excessive querying, dataset reconstruction, scraping, resale, unauthorised storage, or other prohibited use. Such action may be taken without prior notice where the violation poses an immediate risk to the integrity of the Service or its underlying licensed data.
See also our Acceptable Use Policy.
6. Billing and Subscriptions
Payments are processed by Stripe. We do not store your payment card details; they are handled by Stripe in accordance with PCI DSS standards.
Subscription fees are billed in advance on a monthly or annual cycle, depending on your chosen plan. Prices are shown in EUR and exclude VAT. Finnish VAT (ALV) or other applicable EU taxes may apply at checkout depending on your billing country and VAT registration status. You are responsible for providing accurate billing information.
See our Billing & Refund Policy for full details on refunds, plan changes, upgrades, downgrades, failed payments, and cancellations.
7. Data and Privacy
Our Privacy Policy explains what personal data we collect, how we use it, and your rights under the EU General Data Protection Regulation (GDPR). By using the service you acknowledge the Privacy Policy.
If you process personal data of your end customers through the API (for example, destination addresses linked to identifiable persons), you may need a Data Processing Agreement with us. See our DPA.
8. Postcode Data Accuracy
Postcode and geographic data used by the service is sourced from postcode reference data licensed from a third-party Finnish postcode data provider, and may include customer-uploaded datasets. This data may be incomplete, approximate, or not fully up to date. We are not Posti (Finnish Post) and are not an official source of Finnish postcode information.
See our Postcode Data Disclaimer for full details, including known limitations and your responsibilities as a customer.
9. Intellectual Property
We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the service during your active subscription. We retain all intellectual property rights in the platform, API, software, postcode reference data, and documentation. You retain all rights to your delivery zone configurations and any custom postcode datasets you upload.
You may not copy, modify, distribute, or create derivative works of the service or its documentation without our prior written consent.
10. Third-Party Services
The service relies on third-party providers for infrastructure, payments, and email delivery. We are not responsible for the availability or performance of third-party services beyond our reasonable control. See our Subprocessors list.
11. Disclaimer of Warranties
The service is provided "as is" and "as available". We do not warrant that the service will be uninterrupted, error-free, or that postcode check results will be accurate for all use cases. We use reasonable technical and organisational measures to maintain reliability, but we make no guarantees of perfect uptime or accuracy.
We are not liable for decisions you make based on API results. You are responsible for verifying edge cases and configuring your delivery zones to reflect your actual operations.
12. Limitation of Liability
To the maximum extent permitted by applicable Finnish and EU law, our total aggregate liability to you for any claims arising from or relating to the service will not exceed the total fees you paid to us in the three (3) calendar months immediately preceding the event giving rise to the claim.
We are not liable for indirect, consequential, incidental, special, or exemplary damages, including but not limited to lost profits, lost revenue, or loss of business opportunity, even if we were advised of the possibility of such damages.
These limitations do not exclude or limit liability for:
- Death or personal injury caused by our negligence.
- Fraud or fraudulent misrepresentation.
- Any other liability that cannot be excluded or limited under Finnish or EU consumer protection law.
13. Termination
Either party may terminate the agreement at any time. If you cancel your subscription, your access to paid features continues until the end of the current billing period. We may suspend or terminate your account for material breaches of these Terms, including AUP violations, non-payment, or fraudulent activity. In cases of severe violations (such as active security attacks), we may act without prior notice.
On termination, we will delete your data in accordance with our Privacy Policy retention terms.
14. Governing Law and Dispute Resolution
These Terms are governed by the laws of Finland. Any disputes arising out of or relating to these Terms or the service will be subject to the exclusive jurisdiction of Finnish courts, unless mandatory EU or Finnish consumer protection law requires otherwise.
15. Contact
For legal enquiries: [email protected]